Overview
Kantivo Cloud is Kantivo itself, operated on our infrastructure rather than installed on your machine. Your chart of accounts, journals and reports behave exactly as on the desktop; we take care of the server, the backups and the upgrades.
Getting in
Each organization receives its own address, such as northwind.cloud.kantivo.app. Visit it in any current browser and sign in with your Kantivo credentials. Deep links and bookmarks to particular screens survive sign-in.
Your system is held ready between 7 AM and 7 PM in your local time (team plans get a longer window). Outside that window it pauses after a stretch of inactivity, and simply takes a few seconds to come back when you return — you will briefly see an "Opening your books…" page. Automated work such as recurring entries, reminders and nightly jobs keeps running on schedule regardless.
Seats
Invite colleagues under Company Settings → User Management and assign each a role. Everyone signs in independently from their own browser. Hosting follows the users your plan includes, plus any extra people you buy: $144 a year for the first user, then $12 a year for each additional user. Each extra person you add is $120 a year, as on the desktop, plus $12 a year of hosting in the cloud.
Outside professionals: no seat needed
A bookkeeper, accountant or fractional CFO who runs Kantivo themselves doesn't need a seat. Send them an invitation from Company Settings → Accountant Access; they reach your hosted books from their own Kantivo with their own credentials, and nothing is added to your seat count or hosting bill. Invitations are per person, so an accountant and a fractional CFO can work alongside each other; the CFO has the CFO / Boardroom Center. Each request they send is signed, and you can revoke access whenever you like. Firms can work on the free Partner licence (see Pricing). A professional without their own copy can be added as an ordinary user instead, which takes a seat.
Protection and data residency
- Encrypted full backup every night; uploaded attachments copied hourly.
- Point-in-time recovery to any moment within the previous seven days.
- Storage is confined to the United States — primary servers in New York, encrypted backup copies in San Francisco.
- A dedicated database and application process per organization, so records are never shared with another customer.
- Ownership stays with you: export everything or return to Kantivo for desktop whenever you like (see Transferring between desktop and cloud).
Upgrades
Releases are applied for you, generally overnight in your time zone, with nothing to install. When a problem you reported is corrected, the correction is delivered to your system as soon as it ships — typically within the hour, and never in the middle of your work.
Cost
Every plan's cloud price includes hosting for everyone the plan includes: $144 a year for the first user, then $12 a year for each additional user. Professional (1 user), for example, is $684 a year in the cloud (your $540 plan plus $144 of hosting), or $540 a year on your own machine. Which should I choose?
You receive two receipts on the same renewal date: your Kantivo plan and your cloud hosting. Joining part-way through the year, the first hosting charge covers only the time left until your plan renews. Hosting is not refunded if you move back to your own machine during the year, and returning before that year ends costs nothing more. The 12-year price lock applies to your plan; cloud hosting is priced on its own and is not covered by the lock. Details: how cloud billing works.
Service level
Our availability objective is 99.5% per month. For now this is a goal, not a contractual guarantee, and service credits do not apply. Live status: status.cloud.kantivo.app. Written terms are provided on request.